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Compatibility
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with JIRA Cloud applications
If you use Capture for JIRA with one of our JIRA Cloud applications, you'll always have a compatible version.
Compatibility with JIRA Server applications
| JIRA 4.3.x | JIRA 4.4.x | JIRA 5.0.x | JIRA 5.1.x | JIRA 5.2.x | JIRA 6.0.x | JIRA 6.1.x | JIRA 6.2.x and above |
JIRA Capture 2.9 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
JIRA Capture 2.8 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
JIRA Capture 2.7 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.6 | ![]() | ![]() | ![]() | ![]() | ![]() | From Bonfire 2.6.6 | From Bonfire 2.6.6 | From Bonfire 2.6.6 |
Bonfire 2.5 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.4 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.3 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.2 | ![]() | ![]() | ![]() | From Bonfire 2.2.3 | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.1 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.0 | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
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Compatibility with JIRA Agile (Formerly GreenHopper)
GreenHopper 5.10.x | GreenHopper 6.0.x | GreenHopper 6.1.x | GreenHopper 6.2.x | JIRA Agile 6.3.x | |
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JIRA Capture 2.9 | ![]() | ![]() | ![]() | ![]() | ![]() |
JIRA Capture 2.8 | ![]() | ![]() | ![]() | ![]() | ![]() |
JIRA Capture 2.7 | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.6 | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.5 | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.4 | ![]() | ![]() | ![]() | ![]() | ![]() |
Bonfire 2.3 | ![]() | ![]() | ![]() | ![]() | ![]() |
Browser compatibility
Browser | Supported | Notes |
Chrome |
| JIRA Capture is disabled by default in Chrome's "Incognito" mode. It can be enabled in chrome://extensions, but the JIRA Capture tab will open in a non-incognito browser window. |
Firefox |
| JIRA Capture follows Mozilla's official support policy for Firefox versions, which is the latest stable rapid release version (updated every 6 weeks) at the time of that JIRA Capture release. If you find that the latest stable rapid release version of Firefox is not supported in your version of JIRA Capture, it may be because your version of JIRA Capture is over six weeks old. Please try upgrading JIRA Capture to the latest release to resolve the problem. Please note that as of Bonfire 2.2, Firefox 3.6 is no longer supported, as it has reached End Of Life status. |
Internet Explorer |
| JIRA Capture does not support Internet Explorer's InPrivate mode, as IE disables all extensions in that mode. |
Safari |
| Safari 7 is supported in JIRA Capture 2.8 (Safari is supported in Bonfire 2.4 and later). JIRA Capture does not work in Safari's "Private Browsing" mode, as Safari blocks the saving or reading of Bonfire's settings data. |
Note that Capture for JIRA Capture does not currently support any mobile browsers (iOS, Android, etc.).
Screenshot capture
Info |
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In JIRA Capture 2.8 (since Bonfire 2.6), pasting images from the clipboard is supported. This allows the use of native operating system screenshot commands to capture Flash/Silverlight/Java content in web pages, as well as capturing and annotating images outside a web browser. For more details, see the user guide at Taking screenshots. |
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- Chrome
- Chrome gives extensions very limited access to popup windows
- Does not work in Mac OS X
- http://code.google.com/p/chromium/issues/detail?id=51474
- Firefox
- Firefox doesn't display standalone PDF files in the browser, they must be downloaded and viewed elsewhere.
- Sidebars do not work in Firefox popup windows, see also:
https://bugzilla.mozilla.org/show_bug.cgi?id=375679
https://bugzilla.mozilla.org/show_bug.cgi?id=302288 - Mac OS X only – Windows and Linux show a blank area.
- Firefox has had some regressions (since version 11) that cause inconsistent behaviour behavior with Flash screenshots.
Firefox 13 on Mac OS X captures Flash wmode=window, but Firefox 13 on Windows and Linux does not.
- Internet Explorer
- Capture for JIRA in Internet Explorer will capture a standalone image for annotating, but the annotation tools do not display properly.
- If the Capture for JIRA button and menu item aren't available, try pressing the keyboard shortcut for toggling the sidebar (customisable customizable in 1.6.2)
- Results are inconsistent, depending on the version of Windows and machine architecture.
- Results are inconsistent, sometimes the Flash is captured and sometimes a black area is shown instead.
- Safari
- Safari does not allow extensions any access to local files on a user's machine.
- Safari on Mac captures all Flash wmodes, while Safari on Windows only captures the opaque and transparent wmode values.
- Does not work in Mac OS X